Product · Virtual Counselling
Video counselling sessions booked from the enquiry, run in the browser and written back to the student record, so a family in any city gets the same guidance as a walk-in.
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The problem
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of enquiries come from outside the campus city
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of out-of-town families never visit campus before deciding
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of phone counselling calls leave no note on the record
Families still engaged
Weeks after first enquiry
How it works
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Inside virtual counselling
Families join from a link on any phone or laptop. No app, no login, and the counsellor sees the enquiry alongside the video.
Families pick a slot on WhatsApp or the portal, matched to counsellor language, programme and load.
Enquiry history, uploaded marksheets and fee options on one page before the call starts.
Brochures, fee plans and a virtual campus tour shared on screen during the session.
Notes, objections and next steps typed during the call and saved to the record as it ends.
Every session recorded with consent and a summary sent to the family within minutes.
Counsellors tagged by language, so a family in Lucknow is counselled in Hindi by default.
A second link lets a parent in another city join the same session from their phone.
Fee plan, documents and the next call land on the counsellor list with a due date, never in memory.
By role
Results
Averages across 2,400 institutions on Campus Flow. Four of them, by name.
Northfield UniversityAhmedabad · 2,400 seatsPricing
Every plan includes unlimited sessions, secure cloud hosting and migration of your enquiry records. Upgrade anytime as your counselling team grows.
Starter
5–25 licencesFor a single counsellor running a few sessions a week
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Get StartedCore features
Growth
25–100 licencesFor colleges counselling families across several cities
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Get StartedEverything in Starter, plus
Advanced
100–200 licencesFor universities with large remote counselling teams
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Get StartedEverything in Growth, plus
Enterprise
200+ licencesFor education groups counselling across campuses
Custom pricing
Tailored for your counselling team
Get StartedEverything in Advanced, plus
Our prices are final and non-negotiable to ensure fairness for all our clients.
Security & Compliance
Student records, applications and fee data, protected by enterprise-grade security and Indian data-protection standards.
DPDP Act Ready
Student data handled under India’s Digital Personal Data Protection Act, 2023.
ISO 27001 Certified
Information security management audited and certified to ISO/IEC 27001.
UGC & AICTE Aligned
Admission and record formats aligned to UGC, AICTE and state board requirements.
SOC 2 Type II
Controls for security, availability and confidentiality independently audited.
GDPR Compliant
International student data handled to GDPR standards for global admissions.
In the News
How India’s media is covering the shift to video counselling for out-of-town families.
Rated by Admissions Teams
Rated by counsellors, front desks and principals for video sessions, follow-ups and conversions on every major software review platform.
5.0/5
SoftwareSuggest
Most Likely to Recommend, Admission Counselling, Winter 2023
5.0/5
Slashdot
Verified reviews from admissions teams
4.6/5
Capterra
Rated for video sessions & follow-ups
4.8/5
Software Advice
Rated for remote admissions
5.0/5
SourceForge
5-star reviews from counsellors
FAQs
