Product · Enquiry & Lead Management

Every Enquiry Answered, Before the Parent Calls Someone Else

Calls, website forms, WhatsApp, walk-ins, education portals and referrals land in one inbox, routed to the right counsellor with the first follow-up already scheduled.

Get a Demo See how it works

Enquiry inbox · Today {{ liveCountEl }}new

Routed in 4 seconds{{ toastSub }}

The problem

Most Enquiries Are Lost in the First Two Hours

of parents pick the institution that responds first

phone enquiries never reach a counsellor in peak week

of walk-ins are never entered into any system

Likelihood to convert

Hours since enquiry

100%

½ as likelyafter 2 hours without a reply

02 HRS346

How it works

From First Ring to Enrolled, in One Record

Stage {{ lcCur.num }} of 05

Stage {{ lcCur.num }} · {{ lcCur.owner }}

What the screen shows{{ lcCur.name }}

AllTodayMine

Showing 4 of {{ lcCur.queue }}

Owner · {{ lcCur.owner }}

Capture

Nine Places an Enquiry Can Start. One Place It Lands.

All products →

Calls and missed calls

Cloud telephony with recordings, IVR and a record created on every missed call.

+91 98••• 21034Missed · 09:12

Record created

+91 99••• 77410Answered · 09:15

Recording saved

+91 97••• 05582IVR · 09:21

Routed to BBA

Website forms

Programme-wise forms and landing pages that write straight into the inbox.

WhatsApp Business

Two-way chat on the official API, with approved templates logged to the record.

Walk-ins at the desk

Tablet entry with duplicate check, so the fair register stops being the source of truth.

Education portals

Shiksha, Collegedunia and similar feeds imported with the source preserved.

Referrals

Alumni, parent and agent links that credit the right referrer automatically.

Paid campaigns

Meta and Google lead forms with campaign and creative carried into the report.

QR codes and events

One QR per school visit or education fair, so event spend is measurable.

Bulk import

Last season’s spreadsheets uploaded with mapping and duplicate merge.

By role

The Same Enquiry, Three Different Jobs

ASAarav SharmaB.Tech CSE · Website form · Score 82One record

Front desk sees

Log an Enquiry in Twenty Seconds, Even at Peak

NameAarav Sharma

Phone+91 98••• 21034

ProgrammeB.Tech CSE

Possible duplicate, same number on 12 Aug

One form for calls, walk-ins and WhatsAppDuplicate warning before savingNo decisions to make, routing is automatic

Counsellor sees

Open the Day with a List, Not a Search

Call · Aarav Sharma4:30 PM

Campus visit · Ishita NairSat 11:00

Follow-up · Diya PatelOverdue

Today’s calls, visits and overdue follow-ups in one queueFull history of every call, message and documentCampus AI writes the summary and the next step

Admissions head sees

See the Funnel Before the Season Ends

Enquiries6,412

Qualified3,720

Visited1,988

Enrolled1,182

Source-wise conversion and cost per enrolmentCounsellor load and response times, liveAlerts when a programme falls behind target

Results

What Changes in the First Season

Averages across 2,400 institutions on Campus Flow. Four of them, by name.

Northfield UniversityAhmedabad · 2,400 seats

3.4xfaster first response

Read the case study →

Meridian Group of CollegesPune · 5 campuses

+22%enquiry-to-application

Read the case study →

Grantham Business SchoolBengaluru · MBA, PGDM

96%contacted same day

Read the case study →

Compass International SchoolSurat · K–12

11 hrssaved per counsellor weekly

Read the case study →

Pricing

Simple, Transparent Enquiry & Lead Management Pricing

Every plan includes unlimited enquiries, secure cloud hosting and lead-data migration. Upgrade anytime as your enquiry volume grows.

Save ₹200/mo annually

Starter

5–25 licences

For single-campus institutes with one admissions desk

{{p1}} /month

Get Started

Core features

Unified enquiry inbox
Website & walk-in form capture
Manual lead assignment
Follow-up reminders & call notes
Duplicate enquiry detection
6 counsellor logins
24 hrs/year on-call support
3 hrs onboarding & training

Every Enquiry Captured, Routed and Followed Up

Watch a walkthrough of how enquiries from calls, forms, WhatsApp and walk-ins land in one inbox, reach the right counsellor in seconds and are followed up until the applicant enrols.

Book Your Live Demo www.campusflow.io

Campus Flow enquiry inbox, lead routing, counsellor follow-ups and funnel reporting

Security & Compliance

Power Your Institution with
India’s Secure, Compliant Education CRM

Student records, applications and fee data, protected by enterprise-grade security and Indian data-protection standards.

DPDP Act Ready

Student data handled under India’s Digital Personal Data Protection Act, 2023.

ISO 27001 Certified

Information security management audited and certified to ISO/IEC 27001.

UGC & AICTE Aligned

Admission and record formats aligned to UGC, AICTE and state board requirements.

SOC 2 Type II

Controls for security, availability and confidentiality independently audited.

GDPR Compliant

International student data handled to GDPR standards for global admissions.

In the News

Enquiry Management in the News

How India’s media is covering the way institutions capture, route and follow up admission enquiries.

Front-desk team working through the enquiry inbox

Lead Response

The Five-Minute Rule, Why Response Time Decides Which College an Enquiry Chooses…

Institutions that call back within five minutes convert enquiries at several times the rate of those that wait a day, and…

Anurag Tiwari

EdTech Bulletin

31 Jan 2025

Read ›

Counsellor following up an enquiry with a family

Lead Routing

No Enquiry Without an Owner, How Campus Flow Routes Every Lead to the Right…

Spreadsheets and shared WhatsApp groups lose enquiries. Campus Flow assigns each one to a counsellor in seconds, based on…

EBR Online Bureau

Education Business Review

Jan 29, 2025

Read ›

Admissions head reviewing enquiry funnel analytics

Enquiry Analytics

Campus Flow Adds Source-Wise Funnel Tracking for Admission Enquiries

The update shows institutions which channels, portals and campaigns turn enquiries into applications, and where…

By EduWire India

EduWire India

May 20, 2023

Read ›

Rated by Admissions Teams

India’s Top-Rated Enquiry & Lead Management Software

Rated by admissions heads, counsellors and front-desk teams for enquiry capture, lead routing and follow-up on every major software review platform.

5.0/5

SoftwareSuggest

Most Likely to Recommend, Lead Management, Winter 2023

5.0/5

Slashdot

Verified reviews from admissions teams

4.6/5

Capterra

Rated for enquiry & lead tracking

4.8/5

Software Advice

Rated for lead routing & follow-up

5.0/5

SourceForge

5-star reviews from counsellors

FAQs

Enquiry & Lead Management Questions, Answered

{{ faqTotal }} questions

{{ faqCur.link }} →

Was this helpful?{{ faqVote }}

Did not find it?All FAQs|Help Centre|Ask support

14-day free trial · No credit card required

Run Your Admission Enquiries on Campus Flow

Join institutions across India that capture every enquiry, route it to the right counsellor in seconds and follow up until the applicant enrols.

Start Free Trial Get a Demo

Every Enquiry Answered, Before the Parent Calls Someone Else

Most Enquiries Are Lost in the First Two Hours

From First Ring to Enrolled, in One Record

{{ lcCur.headline }}

Nine Places an Enquiry Can Start. One Place It Lands.

The Same Enquiry, Three Different Jobs

Log an Enquiry in Twenty Seconds, Even at Peak

Open the Day with a List, Not a Search

See the Funnel Before the Season Ends

What Changes in the First Season

Simple, Transparent Enquiry & Lead Management Pricing

Every Enquiry Captured, Routed and Followed Up

Power Your Institution with
India’s Secure, Compliant Education CRM

Enquiry Management in the News

The Five-Minute Rule, Why Response Time Decides Which College an Enquiry Chooses…

No Enquiry Without an Owner, How Campus Flow Routes Every Lead to the Right…

Campus Flow Adds Source-Wise Funnel Tracking for Admission Enquiries

India’s Top-Rated Enquiry & Lead Management Software

Enquiry & Lead Management Questions, Answered

{{ faqCur.q }}

Run Your Admission Enquiries on Campus Flow

Every Enquiry Answered, Before the Parent Calls Someone Else

Most Enquiries Are Lost in the First Two Hours

From First Ring to Enrolled, in One Record

{{ lcCur.headline }}

Nine Places an Enquiry Can Start. One Place It Lands.

The Same Enquiry, Three Different Jobs

Log an Enquiry in Twenty Seconds, Even at Peak

Open the Day with a List, Not a Search

See the Funnel Before the Season Ends

What Changes in the First Season

Simple, Transparent Enquiry & Lead Management Pricing

Every Enquiry Captured, Routed and Followed Up

Power Your Institution with India’s Secure, Compliant Education CRM

Enquiry Management in the News

The Five-Minute Rule, Why Response Time Decides Which College an Enquiry Chooses…

No Enquiry Without an Owner, How Campus Flow Routes Every Lead to the Right…

Campus Flow Adds Source-Wise Funnel Tracking for Admission Enquiries

India’s Top-Rated Enquiry & Lead Management Software

Enquiry & Lead Management Questions, Answered

{{ faqCur.q }}

Run Your Admission Enquiries on Campus Flow

Power Your Institution with
India’s Secure, Compliant Education CRM