Counselling & Calendar Software for Institutions | Campus Flow
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Product · Counselling & Calendar

Every Counsellor’s Week, Booked.
No More “What Time Works?”

Counsellors publish their hours once. Families book a slot from one link, get WhatsApp reminders and join on video or at the campus desk, and every session ends with a next step on the calendar.

KRMs. Kavya Rao· B.Tech counselling · Week of 28 SepBookedOpen
Mon28 Sep10:00Diya Patel11:30Kabir Rao14:00Open slot16:00Group · MBA3 of 4 booked
Tue29 Sep10:00Ishita Nair11:30Sharma family14:00Rohan Mehta16:00Open slot3 of 4 booked
Wed30 Sep10:00Campus visit · 411:30Open slot14:00Sara Khan16:00Vivaan Desai3 of 4 booked
Thu1 Oct10:00Ananya Iyer11:30Meera Das14:00Open slot16:00Arnav Gupta3 of 4 booked
Fri2 Oct10:00Riya Kapoor11:30Dev Malhotra14:00Group · B.Tech16:00Tara Singh4 of 4 booked
Hours, session length and buffers are set per counsellor, programme and campus.16 of 20 slots booked this week  ·  9% no-shows with reminders  ·  4 hrs enquiry to first session

The problem

Saturday Is Overbooked. Tuesday Sits Empty.

Families can’t see when counsellors are free, so everyone asks for the weekend and the weekday hours go unused.

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of booked sessions end in a no-show when nobody sends a reminder

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of WhatsApp back-and-forth, on average, before one slot is agreed

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of weekday counsellor slots go unbooked in a peak admission week

Counselling slots · one peak week

B.Tech desk · before Campus Flow

MonTueWedThuFriSat+11 waiting10:00BookedEmptyEmptyBookedEmptyBooked11:30BookedBookedEmptyEmptyBookedBooked14:00EmptyEmptyBookedEmptyEmptyBooked16:00BookedEmptyEmptyEmptyBookedBooked17:30EmptyEmptyEmptyEmptyEmptyBooked
17 of 25 weekday slots emptywhile 11 families waited for Saturday
Booked, weekdayBooked, SaturdayEmpty slot

Families only call on the weekend, when every counsellor is already full. A public booking page shows them the Tuesday 14:00 slot and lets them take it without a call.

How it works

From Open Hours to a Booked Callback in 27 Hours

One family, one week on the calendar, every step between Kavya publishing her Tuesday hours and the Sharma family’s next session.

Mon 28 Sep, 09:00→Tue 29 Sep, 12:15
Owner · Counsellor

Counsellors Publish Their Hours Once a Term

Weekly hours, session length, buffers and a daily cap. Exam days and holidays block themselves, and Google or Outlook events hide busy time.

Slot length45 minExitBookable slots live
01ASOpenMon 09:00
Availability · Kavya Rao · Tue 29 Sep
10:0010:4511:3012:1514:0014:4515:3016:15
Hours10:00–17:00 · 45 min
Publish Tuesday6 slots live
campusflow.io/book/kavya-rao
Mon28Tue29Wed30Thu1Fri2
Tue 11:30 picked45 min · Video
Counsellor assignedKavya Rao
Invite on both calendarsGoogle
02ASBookMon 18:40
Owner · Parent

Families Pick a Slot Without a Phone Call

The booking link arrives on WhatsApp after the enquiry. Mrs. Sharma picks Tuesday 11:30, B.Tech CSE and Hindi, round-robin assigns Kavya.

Time to bookUnder 1 minExitInvite on both calendars
Owner · Campus Flow

Two Reminders, Sent Without Anyone Sending Them

The evening before and two hours before, on WhatsApp with SMS fallback. Reply 1 confirms, 2 reschedules, and a freed slot goes to the waitlist.

SentT-18h · T-2hExitAttendance confirmed
03ASRemindTue 09:30
WhatsApp reminder · T-2h
Hi Mrs. Sharma, your counselling with Kavya Rao is today at 11:30 (video). Reply 1 to confirm, 2 to reschedule.09:30
1 · See you at 11:30
Tue 11:30 batch confirmed84%
Live · Video room · Tue 11:30
Kavya Rao12:04Sharma family
HostelFeesPlacements
Notes saved to record
04ASCounselTue 11:30
Owner · Counsellor

The Session Starts with the Family’s Record Open

Video room or campus desk. The enquiry, past calls and questions sit beside the call, and notes are typed straight into the student record.

Length45 minExitNotes on the record
Owner · Counsellor

The Next Session Is Booked Before This One Ends

Outcome, owner and follow-up date are required to close. The callback lands on Kavya’s calendar and the family gets the invite before logging off.

RuleRequired to closeExitCallback on calendar
05ASFollow upTue 12:15
Wrap-up · Aarav Sharma
Required to close3 / 3
THU2Call back · 16:00–16:15Outcome, applying to B.Tech CSE
On calendar
Invite sent to family

Inside the calendar

Nine Calendar Tools That Keep Every Counselling Slot Filled

Set up once a term, filled by families themselves and closed with a next step, all on the same student record.

01Set up the calendarOnce a term
OpenAvailability rulesWeekly hours, session length, buffers and a daily cap per counsellor. Exam days, holidays and leave block themselves.Mon–Fri 10:00–17:00 · 15 min bufferEvery open hour stays bookable
OpenTwo-way calendar syncGoogle and Outlook events hide busy time. Every booking lands on the counsellor’s own calendar with the family’s details.Staff meeting 14:00 → slot hiddenNo double bookings
BookBooking pages & linksOne link per counsellor, programme or campus, shared on WhatsApp, email or the website. Families pick a time, language and mode.campusflow.io/book/btechTurns an enquiry into a booked slot
02Fill every slotEvery day
BookRound-robin assignmentBookings route by programme, language, city or current load, so no counsellor sits idle while another is double-booked.Hindi · B.Tech → Kavya RaoBalances the team’s week
RemindWhatsApp & SMS remindersThe evening before and two hours before, with the joining link or campus directions. Families confirm with one reply.T-18h · T-2h · Reply 1 to confirmCuts no-shows before they happen
RemindReschedule & waitlist refillFamilies move or cancel from the reminder. The freed slot reopens and is offered to the next family waiting for that day.Wed 11:30 freed → offered to #1Refills cancelled slots the same day
03Make each session countEvery session
CounselVideo rooms & campus desksBuilt-in video with no app to install, or a campus room booked with the slot. Group slots for open days and webinars.Room 204 · 4 families · Sat 10:00Runs the session wherever the family is
CounselSession brief & notesThe enquiry, past calls and open questions sit beside the call. Notes and programme interest save to the student record.Asked about hostel and feesNobody asks the family twice
All stepsRequired next stepA session can’t close without an outcome, owner and follow-up date. The callback or application link goes out automatically.Callback · Thu 2 Oct, 16:00Moves the family to the application

By role

One Calendar, Three Views, No “What Time Works?”

The counsellor sees their day, the family sees open slots and the counselling head sees the whole team’s week. Every view reads the same bookings.

Counselling calendar · B.Tech desk · Week of 28 Sep
CounsellorParentCounselling head
Slots bookedMon 285/5Tue 294/5Wed 303/5Thu 12/5Fri 21/5Next · Sharma family · 11:30, in 5 min
Team week · slots booked82% booked
Kavya Rao22/24
Arjun Menon18/24
Neha Joshi14/24
Farhan Ali21/24
9%No-shows this week
14Empty slots to fill
3Families on waitlist
Neha’s open Wednesday slots pushed to 6 waiting families
Open team calendar →
Today · Ms. Kavya Rao4 of 5 slots booked
10:00Diya PatelBBA · Campus deskDone
11:30Sharma familyB.Tech CSE · VideoJoin · 5 min
14:00Ishita NairB.Com · VideoConfirmed
16:00Group sessionMBA · 8 familiesConfirmed
5Sessions today
1Open slot, 15:00
3Callbacks due
Join the 11:30 session →
Book counselling · Sharma familyB.Tech CSE · Hindi
Mon28Tue29Wed30Thu1Fri2
11:3045 min · Kavya Rao · Video
15:0045 min · Kavya Rao · Campus
17:0045 min · Arjun Menon · Video
Book Tue 11:30Invite sent to your calendar & WhatsApp
Reschedule or cancel anytime →
Tue 29 Sep · Kavya RaoShared calendar
10:00
11:00
12:00
13:00
14:00
15:00
16:00
17:00
10:00 Diya PatelCampus desk · Done
11:30 Sharma familyVideo · Confirmed on WhatsApp
LunchFrom Google Calendar
14:00 Ishita NairVideo · Confirmed
15:00 Open slotBookable by families
16:00 Group sessionMBA · 8 families · Room 204
BookedOpenBusy, synced

Results

What a Shared Calendar Changes in One Admission Season

Four institutions, one peak season each, measured on their own counselling calendars. The step that moved most is tagged on each.

Northfield UniversityAhmedabad · 2,400 seatsOpen
78%of weekday counsellor slots booked42%→78%Season on season
A Tuesday, 10 slots
Before
After
BookedEmpty
Read the case study →
Meridian CollegePune · 1,200 seatsRemind
9%no-show rate on booked sessions31%→9%Season on season
10 booked sessions
Before
After
AttendedNo-show
Read the case study →
Compass AcademyBengaluru · K-12Book
4 hrsfrom enquiry to first counselling slot3 days→4 hrsSeason on season
Enquiry to first session
Before72 h
After4 h
Families book from the WhatsApp link, not a callback
Read the case study →
Grantham InstituteDelhi · CoachingFollow up
100%of sessions end with a next step on the calendar54%→100%Season on season
10 closed sessions
Before
After
Next step bookedNone
Read the case study →

Pricing

Simple, Transparent Counselling & Calendar Pricing

Every plan includes unlimited bookings, calendar sync and secure cloud hosting. Upgrade anytime as your counselling team grows.

Save ₹200/mo annually

Starter

5–25 licences

For single-campus institutes with a small counselling desk

{{p1}} /month

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Get Started

Core features

  • Counsellor availability & slot rules
  • Public booking page per counsellor
  • Google & Outlook calendar sync
  • Session reminders on WhatsApp & email
  • Session notes on the student record
  • 6 counsellor logins
  • 24 hrs/year on-call support
  • 3 hrs onboarding & training
MOST POPULAR

Growth

25–100 licences

For colleges counselling across several programmes

{{p2}} /month

{{billNote}}

Get Started

Everything in Starter, plus

  • Round-robin & programme-wise assignment
  • Buffers, daily caps & blackout dates
  • Group sessions & campus-visit slots
  • One-tap reschedule & waitlist refill
  • Required next step on every session
  • 10 counsellor logins
  • 48 hrs/year on-call support
  • 5 hrs onboarding & training

Advanced

100–200 licences

For universities with large teams and peak-season demand

{{p3}} /month

{{billNote}}

Get Started

Everything in Growth, plus

  • AI session briefs & summaries
  • No-show prediction & double reminders
  • 30 counsellor logins
  • Counsellor utilisation dashboards
  • First-session SLAs & missed-callback alerts
  • Built-in video rooms with recording
  • Parent booking portal & session history
  • 48 hrs/year on-call support

Enterprise

200+ licences

For education groups counselling across campuses

Custom pricing

Tailored for your network

Get Started

Everything in Advanced, plus

  • Unlimited counsellor logins
  • Cross-campus counsellor pools
  • Custom routing & availability models
  • Unlimited onboarding sessions
  • Dedicated account manager
  • Priority feature requests

Our prices are final and non-negotiable to ensure fairness for all our clients.

Campus Flow · Counselling & Calendar Demo

Every Family Booked, Counselled and Followed Up

Watch a walkthrough of how a family goes from a booking link to a reminder, a counselling session and a scheduled next step, on one calendar.

Book Your Live Demo www.campusflow.io
Campus Flow counselling calendar, booking page and session view

Security & Compliance

Power Your Institution with Campus Flow
India’s Secure, Compliant Education CRM

Student records, applications and fee data, protected by enterprise-grade security and Indian data-protection standards.

DPDP Act Ready

Student data handled under India’s Digital Personal Data Protection Act, 2023.

ISO 27001 Certified

Information security management audited and certified to ISO/IEC 27001.

UGC & AICTE Aligned

Admission and record formats aligned to UGC, AICTE and state board requirements.

SOC 2 Type II

Controls for security, availability and confidentiality independently audited.

GDPR Compliant

International student data handled to GDPR standards for global admissions.

In the News

Counselling & Calendar in the News

How India’s media is covering the way institutions schedule, run and follow up counselling.

Front-desk team working through the enquiry inbox
No-shows

Why Half of Counselling Sessions Went Empty, and the Two Reminders That Fixed It…

Families booked, then forgot. Colleges sending WhatsApp reminders the day before and two hours before are seeing…

Anurag Tiwari

EdTech Bulletin

31 Jan 2025

Read ›
Counsellor following up an enquiry with a family
Self-booking

No More “What Time Works?”: Families Now Book Their Own Counselling Slots…

Counsellors used to spend mornings fixing times on WhatsApp. Public booking links and round-robin assignment are…

EBR Online Bureau

Education Business Review

Jan 29, 2025

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Admissions head reviewing enquiry funnel analytics
Virtual Counselling

Campus Flow Adds Built-In Video Rooms and AI Session Briefs to Its Counselling Calendar

The update lets counsellors run sessions without a separate video app, with the student record and a summary beside the call, and…

By EduWire India

EduWire India

May 20, 2023

Read ›

Rated by Counselling Teams

India’s Top-Rated Counselling & Scheduling Software

Rated by counsellors, counselling heads and admissions teams for scheduling, reminders and session follow-up on every major software review platform.

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5.0/5

SoftwareSuggest

Most Likely to Recommend, Admissions, Winter 2023

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5.0/5

Slashdot

Verified reviews from counselling teams

Capterra badge

4.6/5

Capterra

Rated for counselling workflow

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4.8/5

Software Advice

Rated for scheduling & reminders

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5.0/5

SourceForge

5-star reviews from counsellors

FAQs

Counselling & Calendar Questions, Answered

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